Insights

Thinking for operators.

Practical frameworks and hard-won lessons about building profitable ecommerce businesses. No hacks, no hype.

Profitability 7 min read Dec 15, 2025

The Hidden Cost of Operational Complexity

Revenue can grow while profit shrinks. Often, the culprit is complexity that accumulates faster than anyone notices.

Foundation 8 min read Dec 13, 2025

The Ecommerce Profit Formula Explained

Every profitable ecommerce business is built on four levers. Understanding how they work together changes everything.

Traffic 6 min read Dec 10, 2025

Why Traffic Stops Working at Scale

At some point, more traffic stops translating to more profit. Here is why, and what to do about it.

Systems 7 min read Dec 6, 2025

How App Sprawl Hurts Profitability

That app you added to solve a problem might be creating three more. The hidden cost of tool addiction.

Profitability 9 min read Dec 2, 2025

Where Ecommerce Margins Quietly Disappear

Revenue grows, but profit stays flat. Here are the silent margin killers most operators miss.

Foundation 10 min read Nov 27, 2025

What Good Looks Like for a Mature BigCommerce Store

Benchmarks and patterns from stores that have figured out sustainable, profitable growth.

Conversion 7 min read Nov 22, 2025

Why Conversion Rate Plateaus

You have optimized the obvious things. Now conversion is stuck. Here is how to break through.

Conversion 8 min read Nov 17, 2025

CRO as a System, Not a Tactic

Stop running random tests. Build a conversion optimization system that compounds over time.

Conversion 6 min read Nov 12, 2025

Increasing Revenue Without Increasing Traffic

The most overlooked growth lever: getting more from the visitors you already have.

AOV 7 min read Nov 6, 2025

Bundling Without Discounting

How to increase average order value by creating genuine value, not just cutting prices.

AOV 6 min read Oct 31, 2025

Why Discounts Rarely Create Profit

The math behind discounting is brutal. Here is why most promotions destroy more value than they create.

Frequency 8 min read Oct 26, 2025

Retention vs Acquisition for Established Brands

At scale, the balance shifts. Why retention becomes your most powerful growth lever.

Frequency 5 min read Oct 18, 2025

The Cost of Reacquiring Existing Customers

You already paid to acquire them once. Paying again is a systems failure, not a marketing problem.

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